Refund Policy (30 days moneyback)

30-Day Money Back Guarantee (Refund Policy)

1) “Forex-shop.com” makes refund (30 days moneyback) if :

a) Delivered software doesn’t work or work not in appropriate way (not as it was described on its webpage)

b) If you receive an item you did not order

NO OTHER REASON FOR RETURNING EXCEPT THE ABOVEMENTIONED IS CONSIDERED !

2)  To proof issues with software it is need to provide screenshots, logs or other documents that confirms issues with software.

3)  We (“Forex-shop.com” ) expect our customers have basic knowledge of MetaTrader 4 (MT4) and they can install and use mt4 trminal. We do not accept any claims about any kind damage caused by lack of necessary knowledge of MT4 or operating system.

2 thoughts on “Refund Policy (30 days moneyback)

  • at
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         hi,
                i bought some indicators i dont really need to ask for a refund instead if i can exchange them to different one’s..                       need to exchange: follow trend,shredder fx, forex pip taker
                             exchange with:  dynamic trader version 6, forex 5 minute
                   if it’s ok i will just pay my diff. or will buy another one later again.just send me my download if it’s ok you guys…
             thanks,
             david agpaoa
             dmagpaoa88@gmail.com           

  • at
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    David Agpaoa, Normally we don’t allow it, because these products works well…. but yes you can. (because you’re our great member) . 

    I sent dynamic trader version 6, forex 5 minute  at dmagpaoa88@gmail.com

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